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Save 10% on your first order — code FIRSTGROW.

Contact Us

Have a question about your grow? Check the answers below, or email support@mushrealmcollective.com — a real grower will help.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shipping & Delivery

We currently ship within the USA only. Orders go out within 2 business days. A UK store is coming soon — join our newsletter to be notified when it launches.
Flat-rate shipping is calculated at checkout. Orders ship fast anywhere in the USA, dispatched within 2 business days.
Most US orders arrive in 3–6 business days. Substrate and grain spawn are made to order, so please allow up to 2 business days for us to prepare your bag before it ships.
Not yet — we ship to US addresses only for now. A UK store is in the works; sign up for launch alerts and you’ll be first to know.

Payment Information

We accept major credit and debit cards via Stripe at our secure checkout.
Yes. Checkout is encrypted with SSL/TLS and we never store your full card details on our servers.
Yes — enter your code in the cart or at checkout and the discount is applied automatically.
Your order won’t be placed and you won’t be charged. Double-check your card details and try again, or email support@mushrealmcollective.com and we’ll help.

Order & Returns

Because substrate and grain spawn are live, perishable products, we can’t accept returns on opened bags. If a bag arrives damaged or contaminated, contact us within 7 days of delivery with photos and we’ll replace it or refund you.
Email support@mushrealmcollective.com within 7 days of delivery with your order number and clear photos. Verified arrival issues are covered by a free replacement or refund.
For approved damaged or defective replacements, Mushrealm Collective covers it. We don’t accept change-of-mind returns on live, perishable products.
Every batch is pressure-sterilized to lab standards. If a sealed bag arrives contaminated, we’ll make it right — just reach out within 7 days.

Ordering from Mushrealm

Browse the shop, pick your grow bag, spawn, or substrate, click Add to Cart, and check out. No account required.
Yes — after your order ships we’ll email a tracking number. Track it any time on the Track Order page.
We process orders fast. If you need to change or cancel, email support@mushrealmcollective.com as soon as possible and we’ll do our best before it ships.
Email support@mushrealmcollective.com with your order number and photos and we’ll make it right.
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