We currently ship within the USA only. Orders go out within 2 business days. A UK store is coming soon — join our newsletter to be notified when it launches.
Most US orders arrive in 3–6 business days. Substrate and grain spawn are made to order, so please allow up to 2 business days for us to prepare your bag before it ships.
Your order won’t be placed and you won’t be charged. Double-check your card details and try again, or email support@mushrealmcollective.com and we’ll help.
Because substrate and grain spawn are live, perishable products, we can’t accept returns on opened bags. If a bag arrives damaged or contaminated, contact us within 7 days of delivery with photos and we’ll replace it or refund you.
Email support@mushrealmcollective.com within 7 days of delivery with your order number and clear photos. Verified arrival issues are covered by a free replacement or refund.
We process orders fast. If you need to change or cancel, email support@mushrealmcollective.com as soon as possible and we’ll do our best before it ships.